Conference Schedule 

7:00 am - 8:00 am

Registration Open

Hot Breakfast

7:45 am - 8:00 am

Welcome Remarks: Joe Salemi

8:00 am - 9:00am 

A Successful Journey, Paved with Mistakes

This session will be a humors story of my journey in founding one of Canada's largest snow & ice / landscaping companies, the mistakes, lessons learned along the way, and key take aways to becoming a better leader.  The session will focus on story telling to provide an entertaining basis to explore my experiences.

9:00am - 10:00am

Getting New Customers

• Best practices on prospecting and selling new snow and landscape contracts

• How you build yourself up as a sales professional

• Networking Tips

• How to retain clients once you have earned their business
  
  

10:00am - 10:30am

Break

10:30 am - 11:30 am

Leading and Managing Your People. They are different and you need to do both!

• The 5 levels of leadership and the 5 dysfunctions of a team

• Creating an intentional culture

• Leading and managing - there's a difference

• Accountability and communication, keeping the circles connected

11:30 am - 12:30 pm

Your Journey to Winter Liquids, A Proper Path to Success!

Backed by 25 years of experience in winter liquids, this is your complete guide to understanding liquid products and implementation of them for a successful program.

12:30 pm - 1:30 pm

1:30 pm - 2:30 pm

So, You Want to Work for a Municipality as a Contractor

• How municipalities procure services – an overview of the tendering, RFQ, and RFP process

• What municipalities look for in a contractor – experience, safety, insurance, reliability, and communication

• Common pitfalls and how to avoid them – from missing deadlines to misunderstanding specs

• Public property, and the difference with Road Allowances and how the Regulation 239/02 applies

• Best practices for successful municipal contracts – including documentation, reporting, and ongoing compliance

• Opportunities for growth – how building trust and delivering quality can lead to more work

2:30pm - 3:00pm

Break

3:00pm - 4:00pm

Profit Margins, the Power of Staying Small 

Understanding profit margins and understanding your numbers so that business owners don't get pulled down the growth at any cost hole.

4:00pm

Closing Remarks: Joe Salemi